Order Assistance

Once an order has been submitted, we are unable to make any modifications or changes to it. If you have any questions, please contact [email protected] for assistance.

To find details about your order, please log in to your TLG account and proceed to the order section. Within this section, you'll be able to view the fulfillment status of each order. For tracking information on a fulfilled order, simply click on the corresponding order number.

Once our warehouse has received your shipment, please allow our team 10-15 business days to process your return before issuing a refund to your original payment method. We'll keep you informed via email regarding the progress of your return every step of the way!

If you are missing an item from your delivery we encourage you to contact us as soon as possible. To ensure that we can assist you effectively, please provide us with your order number and any other relevant information when contacting us.

We offer a wide range of replacement parts on our website. If you can't find what you're looking for there, it's best to reach out to our customer service team to verify availability.