Support Center
Error codes
A code or warning is visible on your bike display.
01
E-03 Brake Signal Active
02
E-04 Throttle Malfunction
03
E-05 Throttle Not in Position
04
E-06 Battery Voltage Below the System Operating Range
05
E-07 Battery Voltage Above the System Operating Range
06
E-08 Motor Position Signal Abnormal
07
E-09 Motor Phase Cable Abnormal
08
E-10 Motor Overheating Protection
09
E-11 Motor Temperature Sensor Abnormal
10
E-12 Controller Abnormal
11
E-14 Controller Overheating Protection
12
E-15 Controller Temperature Sensor Abnormal
13
E-21 Speed Signal Abnormal
14
E-27 System Current Above the Set Limit
15
E-30 Display-to-Controller Communication Abnormal
16
E-33 Brake Sensor Abnormal
17
E-35 15V Power Supply Detection Failure
18
E-36 ON/OFF Button Abnormal
19
E-42 Battery Voltage Below the System Operating Range
20
E-45 Battery Temperature Too High
21
E-46 Battery Temperature Too Low
22
E-48 Remaining Battery Level Too Low
23
E-49 Battery Voltage Too Low
24
E-89 IoT-to-Controller Communication Abnormal
25
E-95 IoT Connection Abnormal
26
E-96 IoT CAN Communication Abnormal
27
E-97 E-Bike Fall-Down Alarm
28
E-98 Disturbance Alarm
29